- A role for general manager for people & culture with excellent remuneration package
- Large growth plans for next few years
- A local institution with high customer satisfaction
We are excited to partner with this Gold Coast institution for this high-level role.
One of the Gold Coast’s leading and most successful clubs, offering a diverse range of outlets and facilities, continually evolving and expanding. It also serves as an integral part of the local community.
This role is culturally and strategically very important for the club, as it enters a new growth phase, with a large development plan in place to incorporate world class sporting and fitness facilities.
This business is very much about people with many of the team having great retention, especially the senior mgmt. Their core business is F&B, but they have financial streams in accommodation, entertainment, sports, gym and corporate events.
The Role
Reporting to CEO and COO, this person will redefine the P&C department for the growth phase while shaping the next generation of talent.
- Lead and implement strategies that enhance team culture, employee retention, satisfaction and engagement.
- Act as a mentor, guiding and developing staff at all levels to ensure a positive and inclusive work environment
- Implement a successful succession plan for all mgmt. levels
- Oversee recruitment, onboarding, and training programs to ensure we attract and retain top talent
- Foster open communication, and address challenges with a solution-oriented mindset
- Design and lead initiatives that support professional growth, diversity, and employee well-being
- Work closely with leadership to align the company’s values with business goals, creating an environment where people love to work
Requirements
- Proven leadership experience in a similar role, ideally in hospitality, retail, or customer-centric industries
- A passion for people, diversity, and creating an inclusive workplace
- Excellent communication, conflict resolution, and team-building skills
- Strong strategic thinking with the ability to execute culture-focused initiatives
- Demonstrated success in employee development, training, and retention
- An inspiring, proactive leader who thrives in a fast-paced environment
- Knowledge of industry policies and procedures
Benefits
- Offering a strong remuneration package, base salary plus superannuation.
- An exciting and dynamic work environment, with lots of different types of businesses and department heads to work with.
- Huge growth potential as the club heads into a significant growth stage.
- Working closely with the Executive team and having a significant influence on the business.
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