- Hands-on ops manager role at an iconic Sydney pub with a fresh team and direction
- Drive smooth daily operations and build a motivated, cohesive team
- Mixed shifts with a focus on excellence and a customer-first approach
The Venue
Ops Manager role for one of Sydney’s most beloved and historic pubs. This iconic multi-faceted venue has built a reputation as a bustling hub for locals and visitors alike, known for its warm hospitality, diverse offerings, and vibrant atmosphere.
With a mix of bar spaces, a welcoming dining experience, corporate functions, live entertainment, city vibes and water views, this venue delivers an unparalleled pub experience where every day brings something new!
The Role
We’re seeking a proactive and dynamic Operations Manager who thrives on delivering operational excellence and takes pride in knowing every detail of the business inside and out.
This role is all about leadership on the ground, ensuring the venue operates seamlessly, identifying opportunities for improvement, and addressing issues before they arise. You’ll work closely with the venue leaders, leading by example and ensuring every guest leaves with a great experience.
Your key responsibilities will include being present and hands-on, fully immersed in the daily operations and knowing every detail of the venue. You will proactively identify and address challenges to ensure smooth and efficient service while driving operational standards and maintaining a customer-first focus.
As a natural leader, you’ll inspire and nurture a cohesive team by prioritizing staff training, development, and motivation. Working hand-in-hand with other managers and teams, you’ll ensure a seamless and unforgettable guest experience.
The Person
We’re looking for someone with a true publican mentality – a natural leader who thrives on being involved in every aspect of the business and takes pride in delivering operational excellence.
The ideal candidate will have:
- Proven experience in hospitality operations, ideally in multi-faceted venues.
- A hands-on, proactive approach – you’re always present, problem-solving, and leading by example.
- Exceptional attention to detail, with a knack for spotting and resolving issues quickly.
- Strong leadership and team-building skills, with a focus on fostering a positive culture.
- A passion for creating memorable experiences and maintaining high standards.
Hours
This role requires flexibility, including a mix of day and evening shifts. A standard week of 42-44 hours.
What’s on Offer
- A competitive salary package: $85,000 – $100,000 + Super.
- The opportunity to be a pivotal part of a venue with a strong community presence and reputation.
- A dynamic work environment where you can make a tangible impact every day.
- The chance to work closely with the owners and management team to shape the future of an iconic Sydney pub.
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